Trust

How We Screen and Train Every Caregiver

Background checks, interviews, reference checks, and training all finish before a caregiver appears on your shortlist. Because they are our employees, the training continues after that.

A caregiver crouching to greet a small child in a bright hallway

The process

Four Steps, in This Order

Every caregiver completes all four. There is no shorter route for a caregiver who comes recommended, and no step is skipped because a family is in a hurry.

01Application and first conversationEvery applicant goes through an interview before anything else moves. That interview happens in person or by video depending on where the caregiver is.
02Background checksIdentity, criminal record, and driving history where the role involves driving. A caregiver reaches your shortlist only after these clear.
03ReferencesWe speak to people who have watched this caregiver work with children, and we ask about the things a written reference leaves out.
04Training before the first familyTraining comes before a caregiver meets anyone, and it continues after placement because they stay our employee.
Two women in conversation across a table with laptops open

Why it is built this way

Screening Is Ours to Carry

Most agencies in these towns introduce a caregiver and hand the checking to the family. That is a lot to ask of someone hiring their first nanny.

Checks finish before you meet anyone

A caregiver reaches your shortlist only after every step above has cleared.

References are spoken to

We call people who have watched this caregiver work with children, and we ask what a written reference leaves out.

Driving is checked when it matters

Any role involving school runs or activities includes a driving history check.

Training continues after placement

Because caregivers stay our employees, we keep training them once they are with your family.

What it means for you

We Know Our Caregivers

By the time you meet someone, the questions you would have had to ask have already been answered.

We have interviewed them, trained them, and stayed in touch with the families they work with, so when we suggest someone for your household it is based on more than a resume.

Meet Caregivers Who Have Already Cleared All of This

Tell us the hours you need covered and the ages of your children. The office covering your area picks it up.

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